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Privacy Policy

Last Updated: October 28th, 2024

One Hour Heating & Air Conditioning of Ogden values your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect both personal and non-personal information to provide you with a customized and effective experience. Information may be collected in the following ways:

  • Personal Information: When you contact us or use our services, we may collect personal information you provide voluntarily, such as your name, phone number, email address, mailing address, and any other details you share with us to assist with your HVAC needs.
  • Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us analyze usage trends and improve our website’s functionality.
  • Cookies and Tracking Technologies: Our website uses cookies and similar technologies to personalize your experience, analyze traffic, and understand visitor preferences. You may adjust your browser settings to refuse cookies, but this may limit certain features on our website.

2. How We Use Your Information

The information we collect is used to enhance your experience, provide requested services, and improve our business operations. Specific uses include:

  • Service Delivery: To respond to inquiries, fulfill service requests, and deliver HVAC solutions tailored to your needs.
  • Website Improvements: To analyze website performance, understand user preferences, and implement improvements to enhance site functionality.
  • Marketing and Communications: With your permission, we may use your contact information to send promotional materials, special offers, and updates on our services. You may opt out of these communications at any time.
  • Compliance and Security: We may use your information to comply with legal obligations, respond to government requests, and protect our rights, customers, and property.

3. Information Sharing and Disclosure

We respect your privacy and will only share your personal information in limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as marketing partners or web hosting providers. These parties are required to keep your information confidential and use it only to provide services on our behalf.
  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of One Hour Heating & Air Conditioning of Ogden, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business transaction.

4. Security of Your Information

We take the security of your information seriously and implement appropriate safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access: You may request to review the personal information we have about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party sites or services not operated by One Hour Heating & Air Conditioning of Ogden. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant legal requirements. Updates will be posted on this page, and we encourage you to review this policy regularly to stay informed.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:

One Hour Heating & Air Conditioning of Ogden
1501 W 2650 S #103
Ogden, UT 84401
Phone: 1-385-485-6550

Thank you for trusting One Hour Heating & Air Conditioning of Ogden with your HVAC needs and your privacy.

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